Privacy & Cookie Policy

This policy explains how Frozen Thailand ("Frozen", "we") collects and uses personal data on frozenthailand.com, in line with Thailand's Personal Data Protection Act B.E. 2562 (PDPA).

What we collect

• Details you send through our contact form: name, email address, country, company and your message.
• Basic technical information needed to run the website securely.

How we use it

• To answer your questions and inquiries, including distributor and partnership requests.
• To investigate reports of counterfeit products.

We never sell your personal data. We share it only with service providers who help us run the website and email, under appropriate safeguards.

How long we keep it

We keep inquiries for as long as needed to handle them and for our business records, then delete them.

Your rights

You may ask to access, correct or delete your personal data, or withdraw your consent, by contacting us through the channels on our Contact page. We will reply within 30 days.

Cookies

We use essential cookies to keep the website working (for example, to protect forms). Analytics or marketing cookies are used only if you accept them in the cookie banner, and you can change your choice at any time by clearing your browser's site data.

Contact

For any privacy question, contact us through the channels on our Contact page.